Frontline Focus

Prime Time | Thought Leaders | Ahead of the Curve | Marketing Mobility | FAQs | ROI

Frontline Focus

Enter the Frontline Focus Learning Zone to get expert insight on frontline and day-to-day parking and mobility operations. All sessions included in your PMX LIVE Access Pass.
 

PRIME TIME SESSIONS
Broadcast Live Only at PMX LIVE
ON-DEMAND SESSIONS
Available until 4/30/2021
 
PRIME TIME SESSIONS

PMX LIVE: University & Campus Talk-Show—Back to Business
Tune in. Ask. Answer and Get Ahead Back to Business. Facilitated talk-show education program. Ask questions, answer polls, and express your opinions. Our panelists will discuss all aspects of university and campus parking. Yes, we’ll talk about COVID—but a whole lot more besides: planning, sustainability, LPR and PARCs systems and what’s happening on your campus.

PMX LIVE: Airports, Shuttles and Ground Transportation Talk Show—Back to Business
Tune in. Ask. Answer and Get Back to Business. Facilitated talk-show education program. Ask questions, answer polls, and express your opinions. Our panelists discuss all aspects of ground transportation operations – both on and off airport. Yes, we’ll talk about COVID—but a whole lot more besides: TNCs, ride shares, zero emission requirements, and what’s happening in your operation.

PMX LIVE: Valet & Event Parking Live Talk Show—Back to Business
Tune in. Ask. Answer and Get Back to Business. Facilitated talk-show education program. Ask questions, answer polls, and express your opinions. Our panelists discuss all aspects of valet operations from hotels and restaurant to special event and festival parking. Yes, we’ll talk about COVID— but a whole lot more besides: technology solutions, employee recruitment, service and satisfaction and what’s happening in your valet operation

How to Build Team, Talent, and Morale to Power Performance in Tough Times
Learn how parking operators rebuilt their teams post-COVID, how they onboarded furloughed employees, re-energized this workforce to be a high performing, high-value team.

 
ON-DEMAND SESSIONS

Sustainable Shuttle Fleet Management & Operation
Learn how parking operators can develop and manage a sustainable shuttle fleet. In this informative seminar a panel of shuttle experts will explore the variety alternative fuels options available from electric, Propane, CNG, to clean fuels. Learn about fuel infrastructure for each option and costs to install a private fueling station. Panel examines financial support available at state and federal level to help with the transition to zero or low emissions shuttle operation.

Panel also discusses the state-of-the-art in shuttle service provision from onboard cameras to GPS tracking systems, to user apps and more.

Trends in Airport Ground Transportation
As if the impact from TNCs wasn’t bad enough, airport ground transportation operators have been seen demand stop. But, we are seeing the steady increase. With operations curtailed and air travel significantly reduced, what can this vital part of the transportation network do to survive and thrive? Hear the latest trends, developments and policy initiatives affecting parking at airports / remote lots, hotels, events in a fast-paced discussion forum.

Taking Credit: The Hidden Cost of Credit Card Processing (and How to Avoid It)
A high-level outline for CEOs and owners (not techies) of what enterprises need to know about the entire credit card processing system: fees, data management, risk assessment, hidden costs, etc. Get a handle on how much it’s costing you to make money.

University Campus Parking Master Planning: Getting to Yes
Learn proven techniques and best practices in developing a successful master plan for a university campus environment. This engaging program walks you through common frustrations and tips and tricks to overcome stakeholder objections. Take away ROI wins for your campus.

VALET SAFE®: Build trust in personal services post COVID-19
Be a good neighbor. Learn the sanitization protocols that valet operators can adopt to ensure that your company protocols, industry guidelines and your efforts communicate & enact post COVID practices instill confidence with asset owners and parkers. Learn about the basic industry guidelines and valet specific protocols for your valet operation. NPA SAFEPark® program.

SAFEPARK®: Practical ways to park post COVID-19
Be a good neighbor for on street and off-street parking. Get the overview on SAFEPARK® protocols. Then, take a deep dive into the practices your organization can follow for on street and off-street parking for sanitization, communication, and low contact service to deliver and communicate it’s safe to park here for your employees and parkers. Content based on NPA SAFEPark® program.

FACILITYSAFE®: Maintenance & Budgeting post COVID-19
Be a good neighbor and maintain a standard of cleaning and a routine practice of maintenance. Learn about the overview of SAFEPARk® guidelines. Get insights into facility sanitization protocols and details of how industry players are managing maintenance, sanitization and costs post COVID. Content based on NPA SAFEPARK® program.

Great Expectations: How to Build a Customer Experience Strategy that Really Works
Learn how parking operators are delivering top-flight service with a relentless focus on exceeding customer needs and expectations. Find out what techniques you can apply to build customer trust, deliver value and generate loyalty & goodwill.
Session Leader: Robert Milner

 

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