Mobility Lab Track

New for 2019 is NPA’s Mobility Lab, an immersive learning environment and networking space that includes a presentation stage, active workshops, as well as vendor displays and a lounge space. Content presentations in the lab will focus on new developments in the mobility landscape.

Campus Mobility Master Planning: The Risks, the Rewards and the ROI >>

Parking in a Friction-Free, Plastic-Free World >>

How Smart Technology is Reshaping the Commercial Real Estate and Parking Markets >>

Valet Operations: Technology Trends and Tools >>

Future Proofing Smart City Infrastructure >>

Valet Operations 2030: What will it Look Like Decade from Now? >>

Policy in Action Forum >>

All Aboard: Zero Emissions Shuttles and Hi-tech Mobility Solutions >>

Campus Mobility Master Planning: The Risks, the Rewards and the ROI
Tuesday, October 22, 9:45 a.m. – 10:45 a.m.

Receive cutting edge insights into how to advance a campus mobility plan. Parking and transportation departments are taking the lead in shaping mobility on university, hospital, and corporate campuses. Learn how you can play a role in planning, development, and the success of mobility plans. Latest insights and sample projects showcase the core principles for making mobility work.

Learning Objectives

  • Understand the principals of mobility master-planning in a campus parking environment
  • See examples of successful campus parking projects
  • Learn the key question to ask when framing campus masterplans


Jeffrey ElseyJeffrey Elsey
Parking and Mobility Specialist
Kimley-Horn and Associates, Inc.




Adele ClementsAdele Clements
Sr. Director of Transportation and Parking Service
Emory University



Carl DePinto, Director PTS, Duke University
Chris Shirley, Support Services Director, University of Utah

Parking in a Friction-Free, Plastic-Free World
Tuesday, October 22, 11:00 a.m. – 12:00 noon

Billions of dollars are being poured into connected cars, autonomous vehicles and smart cities. With the rapid investment, experts predict more and more connected cars on the road in the coming years, more ride-sharing and fractional ownership and autonomous vehicles on the road in the next decade. As an industry, we have worked together to modernize and implement new technology and services for the changing consumer, allowing drivers to experience a more seamless parking experience.

In this session, Yona Shtern, CEO of Arrive, will examine the current state of connected mobility, suggest a roadmap for the year ahead, and provide attendees with ideas to continue innovating for the future.

Learning Objectives

  • Hear what’s worked, what hasn’t worked in friction-free consumer transactions
  • Learn insights from automakers, navigation systems and other partners
  • See what opportunities exist for parking companies to further streamline and innovate their product


Yona ShternYona Shtern


How Smart Technology is Reshaping the Commercial Real Estate and Parking Markets
Wednesday, October 23, 8:00 a.m. – 9:00 a.m.

Historically, the Commercial Real Estate (CRE) market estate has benefitted by correctly anticipating and reacting to major advances in transportation technology including automotive, rail, and now smart technology. The future of new mobility platforms has the potential to change both supply and demand dynamics for Commercial Real Estate (CRE.)

How should CRE investors, REITs, and other property stakeholders respond to these developments and what opportunities exist for the commercial parking operator?

Join a panel of real estate executives who specialize in technology-enabled buildings as they discuss the Intersection of Technology, Real Estate & Parking in a short and medium-term outlook.

Learning Objectives

  • Learn the tactics to capitalize on new technologies impacting real estate and parking
  • Hear from the industry’s leading experts in a rapidly changing marketplace
  • Build a network to help you stay at the forefront of your business


Wen SangWen Sang



Peter Owusu-OpokuPeter Owusu-Opoku
Asset Manager
LaSalle Investment Management

Ryan HolganRyan Holgan
VP, Real Estate Asset Management
JP Morgan

Jerry WigginsJerry Wiggins
Director of Parking
Ashkenazy Acquisition Corporation


Valet Operations: Technology Trends and Tools
Wednesday, October 23, 9:30 a.m. – 10:30 a.m.

In today’s on-line, wifi-enabled, and connected world professional valet operators have a plethora of devices, applications, and software to manage their business. From ticket tracking and vehicle activity reports to employee shift management and mobile payment solutions, new data management tools are everywhere.

But what is the right tool for your valet operation? What key functions should valet operators be looking for in a technology solution, and what question should savvy buyers be asking of potential vendors?

Hear a roundtable panel of valet operators and technology experts examine the latest technology tools and trends available to valet operators. Ask questions, take notes, and get some sage advice on your next technology tool.

Learning Objectives

  • Understand the questions to ask when considering a technology purchase
  • See examples of the state-of-the-art technology available to valet operators
  • Discuss current technology applications for valet operators


Jeremy HevenerJeremy Hevener
Project Manager
Towne Park




Future Proofing Smart City Infrastructure
Wednesday, October 23, 4:00 p.m. – 5:00 p.m.

Join the Verizon Smart Communities for a conversation on future-proofing smart city investments and understand how to cost effectively deploy parking, mobility, lighting, and public safety solutions. Learn how to protect an investment by ensuring it has the ability to add sensors and build new features onto existing infrastructure as technology advances.

This session will explore the attributes operators should look for when future-proofing any smart city infrastructure. It will discuss key features such as connectivity selection, role of expansion ports, platform capabilities, and importance of ease of installation.

Learning Objectives

  • Learn the key attributes operators should look for when future-proofing any smart city infrastructure
  • Understand the importance to a project of connectivity selection, expansion ports, and platform capabilities
  • Join a discussion on current and future smart city technology solutions


Uzair Siddiqui, Manager Product Marketing, Verizon c/o GES
Jason Schulz, Manager of Product Marketing/Development, Verizon c/o GES

Valet Operations 2030: What will it Look Like Decade from Now?
Wednesday, October 23, 5:15 p.m. – 6:00 p.m.

Take a peek at what valet operations could look like a decade from now. A panel of valet parking operators share their perspective on the trends impacting the valet business from autonomous vehicles to “self-parking” valet solutions. They will look critically at these new developments to sort out the real truth from the marketing hype and the scare stories from reality so that operators can walk away with a better perspective on what the future holds.


Brooks EllisBrooks Ellis
Vice President
Parking Systems Towne Park


Jack ChangJack Chang
Chief Technology Officer
Towne Park

Aaron ChavesAaron Chaves
Vice President of Operations
Parking Company of America


Policy in Action Forum
Thursday, October 24, 9:00 a.m. – 11:00 a.m.

Join your peers and colleagues for a series of roundtable discussions on aspects of parking policy, advocacy, and planning. Pick a topic, choose a table and join the conversation.

Topics identified so far include:

Rules of the Road: Airport Pick up & Drop Off Trends
Automated & Mechanical Parking: Setting the Bar on Standards
Parking Careers: Positioning Hourly wage jobs with policy makers
Master Planning: Politics & City Mobility Plans

Moderators will guide the conversation, seek input from attendees, and ensure that everyone’s voice is heard.

Learning Objectives

  • Discuss mobility and parking related policy issues
  • Hear how operators are managing policy issues in their district, city or state
  • Learn best practices for responding to parking policy issues

All Aboard: Zero Emissions Shuttles and Hi-tech Mobility Solutions
Thursday, October 24, 8:00 a.m. – 9:00 a.m.

Shuttle fleet operators at airports, campuses, and municipalities are facing twin pressures. On one front there is a growing requirement to reduce emissions and provide a more environmentally friendly service; and on the other there is the demand from customer and clients for tech-enabled shuttle services.

How should operators respond to these two challenges and what options, alternatives, and solutions are available to them to make the best decision for their operation?

In this informative seminar a panel of shuttle experts will explore the variety alternative fuels options available from electric, Propane, CNG, to clean fuels. They will discuss the fuel infrastructure needed for each option and the cost for a business to put in a private fueling station. The panel will also examine what financial support is currently available at state and federal level to help with the transition to zero or low emissions shuttle operation.

Finally, the panel will also examine the state-of-the-art in shuttle service provision from onboard cameras to GPS tracking systems, to user apps, and more.

Questions and comments from the audience are welcome.

Learning Objectives

  • Learn the alternative fuel options available to shuttle operators
  • Hear the financial support available at state and local level to support the transition to zero emissions
  • See the latest in state-of-the-art shuttle vehicles and technologies


Lisa McGheeLisa McGhee
Operations Manager
San Diego Airport Parking Company